Effective Date: March 25, 2026 · Last Updated: October 9, 2026
MMONAJAH™ ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our platform as a Member, provider, therapist, attorney, doctor, or facility.
By accessing or using MMONAJAH™, you agree to the terms of this Privacy Policy. Health information is handled as described in our HIPAA Notice of Privacy Practices.
1.1 Account & Contact Information
Information you voluntarily provide, including: • Name • Email address • Phone number • Date of birth • Address or service location • Profile photo • Payment information (processed securely by third-party payment processors — we do not store full card numbers)
1.2 Health & Intake Information
Where you use health, therapy or aftercare services, information you choose to share so a professional can prepare for your service, such as: • Medical history and conditions • Medications and allergies • Treatment goals and recovery details • Photographs you upload • Insurance information • Consent forms, questionnaires and satisfaction surveys
1.3 Documents You Upload
Documents, images and signed forms you upload — including consent forms, intake documents and, for professionals, license and insurance documents — are stored privately and are not given public links. Government-issued identification is never collected from Members; it is collected only from authorized specialist and board roles and is stored privately.
1.4 Professional Information
For providers, doctors, therapists, attorneys and facilities: licenses and certifications, insurance documentation, accreditation, business information, service offerings, availability and scheduling, and — for contracted specialists, advisors and contractors — tax and payout details such as a completed W-9 and bank account information.
1.5 Usage Information
Automatically collected data such as device information, IP address, browser type, app activity, pages viewed and time spent on the platform.
1.6 Location Information
If you enable location services, we may collect real-time GPS location (for mobile services) and approximate location for search and booking.
1.7 Communication Data
• Messages sent through the platform • Support inquiries • Reviews and ratings • Signature records, including the name typed, the date and the IP address at signing
Health information is handled as described in our HIPAA Notice of Privacy Practices. In summary: • We use health information to coordinate your booking with the professional you choose, to process payment, to verify professional credentials, and to operate and secure the platform • Treating professionals remain responsible for the clinical records they keep and for their own privacy notices • Where we handle health information on behalf of a professional, we do so under an agreement limiting its use to the services they have asked us to support • We do not sell health information and do not use it for advertising
We use your information to: • Create and manage your account • Process bookings, orders and payments • Verify professional and facility credentials • Coordinate care between you and the professional you book • Improve platform functionality • Provide customer support • Personalize your experience • Send service updates, notifications and, where you have opted in, promotional content • Enhance safety and compliance • Detect and prevent fraud • Meet tax, accounting and legal reporting obligations Automated tools: we use automated tools to summarize intake information for the professional reviewing it, to draft internal notes, and to compile industry news roundups. These tools assist our team and our professionals; they do not diagnose, treat or make clinical decisions about you.
4.1 Professionals You Book
Your booking details, intake information and uploaded documents are shared with the professional, doctor, therapist, attorney or facility you choose, so they can provide your service.
4.2 Service Providers
Third-party vendors who assist with payment processing, secure hosting and file storage, identity and credential verification, email delivery, marketing tools, automated text processing, and data analytics. These vendors are bound by contract to protect your information.
4.3 Legal Requirements
We may disclose information if required by law, court order or government request, or to protect rights and safety and prevent fraud.
4.4 Business Transfers
If MMONAJAH™ is involved in a merger, acquisition or asset sale, your information may be transferred.
4.5 No Sale of Personal Information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
We use cookies and similar technologies to keep you signed in, remember your cookie choice, secure the platform, and understand how the platform is used. See our Cookie Policy for what we use, how long it lasts, and how to control it.
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure servers, role-based access controls, private storage for uploaded documents, and monitoring of access to sensitive records. If a breach ever affects your information, we notify you and the authorities as required by law. No method of transmission or storage is 100% secure.
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements. In practice: • Account and contact information is kept while your account is active and for a reasonable period afterwards • Signed agreements, consent forms, payment, tax and payout records are kept for at least 7 years, as required for financial and tax reporting • Intake and clinical-support records are kept as needed for care coordination and record-keeping obligations • Uploaded documents are kept while needed for their purpose and then deleted You may request deletion of your data at any time, subject to records we are required by law to keep.
Depending on your location, you may have the right to: • Know what personal information we collect, use and disclose • Access your personal information • Update or correct your information • Request deletion • Opt out of marketing communications • Restrict certain data uses • Not be discriminated against for exercising your rights California residents have these rights under the CPRA, including the right to know and to delete, and other states provide comparable rights. To exercise any right, contact us at support@mmonajah.biz. We may need to verify your identity, and an authorized agent may make a request on your behalf. If we decline a request, you may appeal by replying to our response.
You can opt out of marketing email at any time using the unsubscribe link in the message or by contacting support; service and transactional messages about your account, bookings, payments and credentials will still be sent. Where you provide a mobile number and consent to text messages, we may send appointment, reminder and service notifications. Message and data rates may apply, message frequency varies, and you can reply STOP to opt out or HELP for help.
MMONAJAH™ is for adults. We do not knowingly collect information from individuals under 18. If we learn that a minor has provided personal information, we will delete it promptly.
Our platform may contain links to third-party websites, including payment and travel supplier pages that set their own cookies. We are not responsible for the privacy practices of those sites.
MMONAJAH™ operates in the United States, and your information is processed and stored in the United States. If you use the platform from outside the United States, you understand that your information will be transferred to and processed in the United States.
We may update this Privacy Policy at any time. Changes will be posted with a new "Effective Date." Continued use of the platform means you accept the updated policy.
If you have questions about this Privacy Policy, want a copy of the HIPAA Notice of Privacy Practices, or wish to exercise your privacy rights, contact us: MMONAJAH™ Email: support@mmonajah.biz
Questions about this policy?
support@mmonajah.biz